Bat BDT VIP's Privacy Policy — Your information is completely safe

We collect certain personal information when you register and use the Bat BDT VIP platform. This privacy policy clearly explains what data is collected and why.

Information Provided Directly: Information you provide directly — such as your name, mobile number, email address, date of birth, and payment details. This information is required for account creation and verification.

Automatically Collected Information: When you use Bat BDT VIP, certain technical information is collected automatically.

Bat BDT VIP uses your information only for specific, transparent purposes. We never use your data for anything unnecessary.

• To create, verify, and manage your account.
• To process deposit and withdrawal transactions.
• To provide customer service and support.
• To detect fraud, money laundering, and other criminal activity.
• To comply with applicable laws and license conditions.
• To send you promotional offers and bonus information with your consent.
• To improve platform services and enhance the user experience.

Bat BDT VIP uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Page views and usage patterns are analyzed to help improve our services.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site. Bat BDT VIP never uses third-party advertiser cookies.

Bat BDT VIP never sells your personal information to any third party. However, limited data may be shared in certain circumstances:

• Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Law enforcement: Information may be disclosed under legal obligation in response to a court order or lawful investigation.
• Regulatory Authority: As part of license compliance, relevant data may be shared with the gaming regulatory authority.
• Technology Partner: Technology providers used to operate the site may access a limited amount of anonymized data.

Bat BDT VIP retains your data only for as long as necessary. Once legal obligations have been met, your information is securely deleted.

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for up to 5 years after account closure (as required by law).
• KYC verification documents are retained for up to 7 years after account closure.
• If marketing consent is withdrawn, the relevant data will be deleted within 30 days.
• Support chat history is retained for a maximum of 2 years.

Bat BDT VIP gives you full control over your personal information. You have the following rights:

• Right to Know: You may request to see what information we hold about you.
• Right to Rectification: You may update any incorrect or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.
• Right to Portability: You may request your data in a structured, portable format.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact our support team. We generally respond within 30 days.

Bat BDT VIP strictly does not provide services to anyone under 18. Our privacy policy takes child protection extremely seriously.

• Age is verified at registration, and additional documents may be requested in cases of doubt.
• If an underage account is detected, it will be suspended immediately.
• Any data collected from a minor is deleted immediately.

Bat BDT VIP follows the highest industry standards to protect your data. Our security infrastructure is regularly verified through third-party audits.

• All data transfers are secured with TLS 1.3 encryption.
• Sensitive data (such as passwords) is stored in hashed form in the database.
• Regular security audits and penetration testing are conducted.
• Servers are protected with multi-factor authentication and access controls.
• Automated alerts are sent when suspicious logins or transactions are detected.
• Server data is backed up regularly and a disaster recovery plan is in place.

Bat BDT VIP may update this privacy policy from time to time. If significant changes are made, we will notify you by email or through a platform notification.

• The update date will be clearly stated in each version.
• For major changes, at least 7 days' notice will be given before they take effect.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the changes.
• Previous versions will be kept in an archive and can be viewed upon request.

We recommend visiting this page regularly to stay up to date with the latest privacy policy.

If you have any questions, concerns, or complaints about our privacy policy, please get in touch. Bat BDT VIP's dedicated privacy team will resolve your issue promptly.

• We typically respond within 24–48 hours.
• Complex matters are resolved within a maximum of 30 days.
• Your complaint will be taken seriously and the necessary steps will be taken.